Student Care Team

The Student Care Team is a multidisciplinary team that meets regularly to evaluate behaviors by University students that are perceived to be threatening, harming or disruptive to the student, to others or to both and coordinate an appropriate response.

Recognize

Recognize distress. UConn faculty and staff are in a position where they have frequent contact with students and may be the first to see that something seems off.

Academic

  • Sudden decline in work quality and grades
  • Frequently missed classes and assignments
  • Bizarre, disturbing, or otherwise concerning content in writing or presentations
  • Repeated classroom disruptions
  • Continuously coming to you for personal rather than academic counseling

Physical

  • Noticeable changes in physical appearance including hygiene, grooming, sudden weight loss/gain
  • Excessive sleepiness or falling asleep in class
  • Visibly under the influence of alcohol or other drugs
  • Seeming disoriented or confused

Emotional

  • Repeated tearfulness
  • Panic symptoms
  • Self-disclosure of personal distress (e.g. family conflict, financial problems, depression, grief, thoughts of suicide)
  • Verbal abuse
  • Expressions of concern by other students

Risk Related

  • Unprovoked anger or hostility
  • Implying or making a direct threat to self or others
  • Academic assignments dominated by themes of death, extreme hopelessness, helplessness, isolation, rage, violence, self-injury
  • Communicating threats via email, text, social media or phone calls

Respond

Use these important tips when responding to a distressed student:

Safety First. If there is an imminent danger to the student, you, or others, call Campus Police or 911.

Be Proactive. If you notice that something seems off, engage students early on. Waiting could mean that the problem gets worse before you see them again.

Stay Calm. Take a few deep breaths. Use a calm voice when talking and asking questions.

Ask Direct Questions. Inquire directly if the student is having thoughts of harm to themselves, suicide, or thoughts of hurting others.

Active Listening. Give the student your full attention. Restate or summarize what the students says so that they feel understood.

Seek Consultation. You are not alone. See below resources that can help support you.

Refer

I am not concerned for the student’s immediate safety,
but they are having significant academic and/or personal issues and could use more support.

Refer to Dean of Students at dos@uconn.edu

For Grad Students, refer to grad.uconn.edu/gspa

Student shows signs of distress, but I am unsure of how serious it is. The interaction left me feeling uneasy and/or very concerned about the student.

Consult/refer to
Student Health and Wellness

OR

Report to CARE Team

Student’s behavior is imminently dangerous to self or others, reckless, or disorderly. Student needs immediate assistance.

Call 911 or UConn Police 860-486-4800

THEN

Report to CARE Team

Care Team Members


John Armstrong Chair
Office of Student Care and Concern

Kay Camerato
Office of Student Care and Concern

Rachel Devin
Office of Student Care and Concern

Jonathan Ficara
Office of Student Care and Concern

Marci Schneider
Office of Student Care and Concern

Annie Weese
Office of Student Care and Concern

Catherine Downs
Office of Student Care and Concern

Paula Wilmont
Dean of Students Office

William Kania
SHaW Mental Health Services

Dr. Anne Thompson Heller
SHaW Mental Health Services

Detective Sergeant Marc Hanna
UConn Police Department

Kymberley Hendricks
Community Standards

Sheila Morgansmith
Residential Life

Bryanna Anderson
Center for Students with Disabilities

Erica Granoff
Stamford Campus

Christine Mosman
Hartford Campus

Peter Tribuzio
Waterbury Campus

Dr. Noemi Maldonado Picardi
Avery Point Campus

Contact Us

For general questions, contact:

Office of Student Care and Concern
Storrs Campus

860-486-8777
oscc@uconn.edu


For regional campus-specific questions, contact:

Stamford Campus
Erica Granoff
203-251-8487
erica.granoff@uconn.edu


Hartford Campus
Christine Mosman
959-200-3836
christine.mosman@uconn.edu


Waterbury Campus
Peter Tribuzio
203-236-9871
peter.tribuzio@uconn.edu


Avery Point Campus
Dr. Noemi Maldonado-Picardi
860-405-9219
noemi.maldonado@uconn.edu

Submit a Care Team Referral

Make an online referral using our form:

Care Team Referral Form

If this is a true emergency or requires
immediate attention call 911.

What Happens After I Submit a Referral?

Referrals are reviewed within one business day of submission. You may or may not be contacted to provide additional information. Please know that any delay in contacting the source of the referral does not indicate a delay in the referral being acted upon.

Referrals will be reviewed during regular business hours (M-F, 8AM - 5PM) and are not monitored after hours, on weekends, or during official University holidays.